Last update: December 4th, 2023

Privacy Policy

WE WILL POST ANY CHANGES TO THIS PRIVACY POLICY IN A NOTICE OF THE CHANGE AT THE BOTTOM OF OUR WEB PAGE WITH A HYPERLINK THERETO. WE WILL ALSO SEND YOU AN EMAIL DESCRIBING SUCH CHANGES. PLEASE REGULARLY REVIEW THIS PRIVACY POLICY. NOTWITHSTANDING IF YOU CONTINUE TO USE OUR SERVICES, YOU ARE BOUND BY ANY CHANGES THAT WE MAKE TO THIS PRIVACY POLICY.

1. INTRODUCTION

Intentwise Inc. (“Intentwise,” “we,” “us,” or “our”) respects the privacy of its Users (“User,” “your,” or “you”). This Privacy Policy (the “Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you use Intentwise Platform (the “Platform”) through Intentwise’s website at https://www.intentwise.com (the “website”).

Intentwise is committed to protecting the privacy of its Users whose information is collected and stored while using Intentwise’s Platform through our website or App. This Privacy Policy is applicable to our website, Platform and all applications offered for sale to the public.

The capitalized terms have the same meaning as ascribed in our Terms and Conditions as applicable, unless otherwise noted here.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE AND PLATFORM, YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS, AND USE OUR WEBSITE AND PLATFORM.

IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT PRIVACY [at] INTENTWISE [dot] COM.

WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO. WE DO NOT GIVE ACCESS TO YOUR PERSONAL INFORMATION TO THIRD PARTIES EXCEPT TO SUBPROCESSORS TO ASSIST US IN THE PROVISION OF OUR SERVICES TO YOU.

2. WHAT INFORMATION DO WE COLLECT?

When you register to use our website or Platform, we collect personal information (also referred to as personally identifiable information or “PII”) which may include your name, address, online contact information such as your email address or username, and other personal information. The information so collected will be stored on our servers. You are able to change your personal information via email by contacting us at privacy [at] intentwise [dot] com or through your profile or account settings on our website or Platform.

3. HOW DO WE COLLECT INFORMATION?

We collect personal information from you in the following ways:

We collect information from you automatically when you navigate through our website or Platform in the following ways:

4. HOW DO WE USE YOUR INFORMATION?

We use the information that you provide to:

5. OUR COOKIE POLICY

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as “Cookies.”

We use Cookies on our website to (a) help remember and process items in the shopping cart, (b) understand and save your preferences for future visits, (c) keep track of advertisements, (d) compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future, and (e) allow trusted third-party services that track this information on our behalf. You can set your browser to refuse all or some browser Cookies, but it may affect your user experience. We honor Do Not Track signals and, if one is in place, we will not track, plant cookies, or use advertising.

We allow third-party behavioral tracking and links to third-party web pages. Occasionally, at our discretion, we may include or offer third-party products or services on our website or Platform. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website, or Platform and welcome any feedback at about these sites. Please contact us at privacy [at] intentwise [dot] com.

6. HOW DO WE PROTECT INFORMATION WE COLLECT?

Our website is reasonably scanned to meet or exceed PCI Compliance. Our website receives regular security scans and penetration tests. Our website also receives regular malware scans. In addition, our website use an SSL certificate as an added security measure. We require usernames and passwords for our employees who can access your personal information that we store and/or process on our Platform and servers. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Platform and servers. We accept payment by credit card through a third-party credit card processor on our behalf. We will implement reasonable security measures every time you (a) place an order, or (b) enter, submit, or access your information, (c) register, or (d) access our Platform, on our website.

7. DATA SECURITY MEASURES.

8. DISCLOSURE OF PERSONAL INFORMATION

There are times when we may share Personal Information that you have shared with us may be shared by Intentwise with others to enable us to provide you over Services, including contractors, service providers, and third parties (“Partners”). This section discusses only how Intentwise may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information:

Disclosure of Personal Information.

Other Disclosure of Personal Information.

Third Party Disclosure.

Choices Users Have About How Intentwise Uses and Discloses Information.

9. GOOGLE ADSENSE AND GOOGLE ANALYTICS

Google, as a third-party vendor, uses Cookies to serve advertisements to Users on our website and Platform. Google uses first-party Cookies, such as Google Analytics Cookies, to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Platform. We currently use Google Analytics to collect and process certain website usage data. To learn more about Google Analytics and how to opt-out, please visit https://policies.google.com/privacy/google-partners.

We have implemented advertising features on our website and Platform including: (a) remarketing with Google AdSense; (b) Google Display Network Impression Reporting; (c) Google Demographics and Interests Reporting; and (d) Google’s Double Click platform integration.

We use these Cookies to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our website or App.

10. FOR OUR EUROPEAN CUSTOMERS AND VISITORS

We are headquartered in the USA. Most of the operations are located in USA. Your Personal Information, which you give to us during registration or use of our website or Platform, may be accessed by or transferred to us in the United States. If you are visiting our website or registering for our Services from outside the United States, be aware that your Personal Information may be transferred to, stored, and processed in the United States. Our servers or our third-party hosting services partners are located in the United States. By using our site, you consent to any transfer of your Personal Information out of Europe, UK, or Switzerland for processing in the US or other countries.

a.

EU Standard Contractual Clauses. On June 4, 2021, the EU promulgated a new set of SCCs (the“New SCCs”), which replaced the old SCCs which had been in place for over a decade. We now comply with the New SCCs with respect to the transfer of Personal Data from the EU to the US and other countries for Processing, as defined in the GDPR. If there is any conflict between the terms and conditions in this Privacy Policy and your rights under the New SCCs, the terms and conditions in the new SCCs will govern.

b.

The New SCCs.

c.

Our GDPR Compliance Commitment.

d.

Rights of Data Subjects. To make any of the following requests, with respect to this Privacy Policy, our Terms or Use, and/or Personal Data, please contact us via email at privacy [at] intentwise [dot] com.

11. YOUR CALIFORNIA PRIVACY RIGHTS

Intentwise does not sell, trade, or otherwise transfer to outside third parties your “Personal Information” as the term is defined under the California Civil Code Section § 1798.82(h). Additionally, California Civil Code Section § 1798.83 permits Users of our website or Platform that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of Personal Information in all our systems that we store on you, please send an email to privacy [at] intentwise [dot] com.

Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. If you would like to discuss our Personal Information storage and processing process with us, please send us an email at privacy [at] intentwise [dot] com.

We adopt this Section to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this Section.

a.

Right to Request Personal Information. Upon request, we will provide you with (i) a list of all Personal Information that we have collected on you, (ii) from whom we obtained such Personal Information, (iii) the reason why we collected such Personal Information, and (iv) with whom (if any) we have shared such Personal Information. If we sell your Personal Information or disclose your Personal Information to third parties, upon request, we will provide you with (i) a list of the Personal Information that we have collected on you, (ii) a list of the Personal Information that we sell or disclose to others on you, and (iii) to whom we have sold or disclosed your Personal Information. A consumer can make such a request only twice in a 12-month period.

We require such Personal Information to be able to provide to you our Services.

Unless otherwise specified, we only collect Personal Information from you. We do not use others to provide us with your Personal Information.

a.

Disclosure of Personal Information. We only share your Personal Information with service providers, e.g., billing and collection agents, who enable us to provide our Services to you. We do not sell or give your Personal Information to third parties for purposes unrelated to our provision of Services to you.

b.

Right to have Personal Information Deleted. Upon request, we will delete all of your Personal Information that we have collected on you and will direct our Service Providers to also delete all of your Personal Information. But note that if we do delete all of this Personal Information, you will no longer be able to use our Services.

c.

Non-Discrimination Right. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

d.

Financial Incentives. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

e.

Contact Information. You may contact us (i) at privacy [at] intentwise [dot] com, or (ii) by writing to us at Privacy Officer, at  Intentwise Inc, 11440 W. Bernardo Court, Suite 300, San Diego, CA 92127 to (i) make a Personal Information Request, (ii) lodge a complaint about our use or storage of your Personal Information, (iii) ask us to delete such Personal Information, and/or (iv) discuss our Privacy Policy and/or anything that has to do with it. We will respond within forty-five (45) days of receiving such a request or query. Additionally, in order for us to respond to your request or query, we will need to collect information from the requesting party to verify their identity.

f.

Under 16. We will not share your Personal Information if you are under the age of 16 unless we have the consent of your parent or your guardian nor will we share it if you ask us not to do so.

g.

Opt Out Right.  Upon your request, we will stop sharing your Personal Information (sometimes called your Opt Out Right). You may send the request to Opt Out (i) to privacy [at] intentwise [dot] com, or (ii) by writing to us at Privacy Officer,  Intentwise Inc, 11440 W. Bernardo Court, Suite 300, San Diego, CA 92127.

h.

Personal Information that we Store.  For your information, we store/collect the following Personal Information on you:

12. COPPA COMPLIANCE (FOR CHILDREN UNDER 13 USERS ONLY)

The Children’s Online Privacy Protection Act (“COPPA”) is a federal legislation that applies to entities that collect and store “Personal Information,” as the term is defined under COPPA, from children under the age of 13. We are committed to ensure compliance with COPPA. Our website and Platform are not meant for use by children under the age of 13. Our website and Platform do not target children under the age of 13, but we do not age-screen or otherwise prevent the collection, use, and personal disclosure of persons identified as under 13. If you would like to know more about our practices and specifically our practices in relation to COPPA compliance, please email us at privacy [at] intentwise [dot] com.

IF YOU ARE UNDER 13, PLEASE DO NOT ACCESS OR USE OUR WEBSITE OR PLATFORM.

13. CAN-SPAM ACT OF 2003

The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:

If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at privacy [at] intentwise [dot] com and we will promptly remove you from all future marketing correspondences.

14. MODIFICATIONS TO OUR PRIVACY POLICY

We will post any changes to this Privacy Policy in a notice of the change at the bottom of our webpage with a hyperlink thereto. We will also send you an email describing such changes. Please regularly review this Privacy Policy. Notwithstanding if you continue to use our services, you are bound by any changes that we make to this Privacy Policy.

15. LIST OF THIRD-PARTY SERVICE PROVIDERS

Intentwise uses the following third-party service providers for the provision of services as detailed under the Terms and Conditions, as applicable.

Amazon Web Services Inc. (North Virginia, US)
Website: https://aws.amazon.com/contact-us/?nc2=h_header
Address: 410 Terry Avenue North, Seattle, WA 98109-5210

Stripe, Inc.
Email: [email protected]
Address: 510 Townsend St, San Francisco, CA 94103

Google Cloud
Email: [email protected]
Telephone: (855) 817-0841

Additionally, if you have any questions or concerns about our third-party service providers, please email us at privacy [at] intentwise [dot] com.

Name of Third-Party Service Provider

Contact Information

Amazon Web Services Inc. (North Virginia, US)

Website: https://aws.amazon.com/premiumsupport/knowledge-center/awsphone-support/
Address: 410 Terry Avenue North, Seattle, WA 98109-5210

Stripe, Inc.

Email: [email protected]
Address: 510 Townsend St, San Francisco, CA 94103

Google Cloud

Email: [email protected]
Telephone: (855) 817-0841

16. COPYRIGHT INFRINGEMENT/DMCA NOTICE

If you believe that any content on our website or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 (“DMCA Takedown Notice”)) must be provided to our designated Copyright Agent.

Intentwise’s Copyright Agent to receive DMCA Takedown Notices is Raghu Kashyap, at privacy [at] intentwise [dot] com and at Intentwise, Attn: DMCA Notice, 11440 W. Bernardo Court, Suite 300, San Diego, CA 92127. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by Intentwise in connection with the written notification and allegation of copyright infringement.

17. ANTI-BRIBERY COMPLIANCE

Intentwise represents and warrants that it is fully aware of and will comply with, and in the performance of its obligations hereunder will not take any action or omit to take any action that would cause it or its customers to be in violation of, (i) U.S. Foreign Corrupt Practices Act, (ii) U.K. Anti-Bribery Act, (iii) India Prevention of Corruption Act of 1988, or (iv) any other applicable anti-bribery statutes and regulations, and (v) any regulations promulgated under any such laws. Company represents and warrants that neither it nor any of its employees, officers, or directors is an official or employee of any government (or any department, agency, or instrumentality of any government), political party, state owned enterprise or a public international organization such as the United Nations, or a representative or any such person (each, an “Official”). Company further represents and warrants that, to its knowledge, neither it nor any of the Supplier Personnel has offered, promised, made or authorized to be made, or provided any contribution, thing of value or gift, or any other type of payment to, or for the private use of, directly or indirectly, any Official for the purpose of influencing or inducing any act or decision of the Official to secure an improper advantage in connection with, or in any way relating to, (A) any government authorization or approval involving Intentwise, or (B) the obtaining or retention of business by Intentwise. Supplier further represents and warrants that it will not in the future offer, promise, make or otherwise allow to be made or provide any payment and that it will take all lawful and necessary actions to ensure that no payment is promised, made, or provided in the future by any of the Supplier Personnel.

18. CONTACT US

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Privacy Officer
Email: privacy [at] intentwise [dot] com
Address: Intentwise Inc, 11440 W. Bernardo Court, Suite 300, San Diego, CA 92127

PLEASE NOTE: IF YOU USE OUR WEBSITE OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS AND CONDITIONS, AS APPLICABLE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS AND CONDITIONS, PLEASE DO NOT USE OUR WEBSITE OR PLATFORM.